Terms of Use

Effective: 9/20/25 Important: This App Is Not Medical Treatment

CheckIn is a mental health tracking and crisis prevention tool — NOT a substitute for professional medical care, therapy, or emergency services. If you are experiencing a mental health crisis or thoughts of self-harm, please contact: Emergency Services: 911 National Suicide Prevention Lifeline: 988 Crisis Text Line: Text HOME to 741741 Your licensed healthcare provider

Acceptance and Age Requirements By using CheckIn, you agree to these terms. You must be at least 13 years old to use this app. If you are under 18, you confirm that a parent or legal guardian has reviewed and approved your use of this app.
What CheckIn Does and Doesn't Do CheckIn provides: Personal mental health tracking Risk pattern detection Automated alerts to your trusted contacts Crisis resource information Data insights and analytics (Pro features) CheckIn does NOT provide: Medical diagnosis or treatment Professional counseling or therapy Emergency intervention services Guaranteed crisis prevention
Crisis Detection and Response Risk Engine CheckIn analyzes your check-in patterns to detect potential crisis situations, including: Prolonged negative mood patterns Use of high-risk keywords or phrases Extended periods without check-ins Responses indicating thoughts of self-harm LifeSaver Alerts If our risk engine detects a high-risk situation and you have enabled LifeSaver alerts: We will send a pre-written SMS to your designated trusted contact(s) Messages are generic and do not include your personal data or journal entries You confirm your trusted contacts have consented to receive these alerts These alerts are supplementary — they do not replace professional emergency services Emergency Response Protocol In cases of imminent danger or explicit threats of self-harm, CheckIn may: Provide immediate crisis resources and hotline numbers Encourage you to contact emergency services We do not actively monitor the app 24/7 and cannot guarantee immediate response
Data Privacy and Storage Local Storage Journal entries and personal notes are stored locally on your device. This data is deleted if you uninstall the app unless you back it up. Connected User Profile Data We collect and link data to your anonymous user profile to enable crisis prevention features: Check-in responses and patterns Demographic information LifeSaver contact information Risk indicators and trends Organization codes (if applicable) This data is connected to provide personalized crisis detection, safety alerts, and Pro features. See our Privacy Policy for complete details. Data Sharing We do not sell, rent, or share your personal information with third parties, except: To send LifeSaver SMS alerts (processed through secure messaging services) When required by law or to prevent imminent harm With your explicit consent
Subscription Features and Billing Free Features All core safety features remain free, including: Daily check-ins and basic tracking LifeSaver emergency alerts Crisis resource access Basic mood monitoring

Pro Features Enhanced features require a subscription: Detailed mood trends and analytics Advanced pattern detection and insights Data export capabilities Historical tracking and reporting Enhanced notification settings Crisis resource library access

Auto-Renewable Subscriptions CheckIn offers the following auto-renewable subscription options:

CheckIn Pro Monthly: $6.99 per month, renews automatically every month CheckIn Pro Annual: $59.99 per year (equivalent to $4.99/month), renews automatically every year

Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period. You can manage your subscription and turn off auto-renewal in your Apple ID Account Settings after purchase.

Billing Subscriptions automatically renew unless cancelled You may cancel at any time through your device's subscription settings Refunds are handled according to your platform's policies (App Store/Google Play)

Minors and Parental Rights If you are under 18: A parent/guardian must approve your use of this app Parents/guardians may request access to or deletion of minor's data We recommend involving parents/guardians in your mental health support plan
Professional Medical Disclaimer CheckIn is developed with input from mental health professionals but: Is not supervised by licensed clinicians Cannot diagnose mental health conditions Should not replace professional treatment May have limitations in crisis detection Always consult qualified healthcare providers for mental health concerns.
Mandatory Reporting and Legal Obligations In accordance with applicable laws, we may be required to report: Suspected child abuse or neglect Threats of harm to others Court-ordered disclosures We will make reasonable efforts to notify you unless prohibited by law.
Limitations and Liability CheckIn is provided "as-is" without warranties. We are not liable for: Missed crisis alerts or technical failures Decisions made based on app recommendations Harm resulting from delayed or failed notifications Third-party service interruptions Your safety is your responsibility. This app is a tool, not a guarantee.
International Users If you use CheckIn outside the United States: Different privacy laws may apply Emergency services and crisis resources may differ Some features may not be available
Changes to Terms We may update these terms. Continued use after changes constitutes acceptance. For material changes affecting crisis features, we will provide prominent notice.
Termination We may suspend or terminate access if: Terms are violated App is misused in ways that could harm others Legal requirements demand it
Contact and Support For questions about these terms or app functionality: Email: support@usecheckin.app Crisis concerns: Contact emergency services immediately